The Library · By industry

AI agents for financial advisory firms and RIAs

What a custom agent looks like inside a registered investment advisor or planning practice — the ten roles in your language, and what each plugs into in a firm running Redtail, Orion, eMoney and a custodian.

last reviewed

An advisory practice is a compliance operation attached to a relationship business. Every client communication is a record. Every recommendation needs documentation. Onboarding a household means forms, transfers and follow-up that can run weeks. The advisor's actual value is in the conversations, and the conversations are what gets squeezed by everything else. Note that anything touching client communications sits inside recordkeeping and review obligations, so the compliance posture is decided before the build, not after.

What an agent plugs into here

The honest version of "does it integrate with my software." These are the systems this industry actually runs on, and what each one means for a build.

Redtail / WealthboxCRM

The system of record for households, relationships, tasks and client communication history in most independent practices.

Orion / Tamarac / Black DiamondPortfolio management

Performance reporting, billing, rebalancing and the data behind every client review meeting.

eMoney / MoneyGuidePro / RightCapitalPlanning

Where the financial plan lives, and where client-facing conversations get their substance.

CustodianAssets

Schwab, Fidelity or Pershing, holding accounts and processing the paperwork that onboarding and money movement depend on.

Compliance and archivingRegulation

Communication capture, archiving and review, plus advertising review. This is the constraint that shapes what any client-facing agent is permitted to do.

Account opening and formsOnboarding

Digital account opening, e-signature and transfer paperwork, the source of most onboarding delay.

Meeting and note captureClient service

Review meetings that must be documented, both for service continuity and for the record.

The ten agents, in your language

Each of these is a real build, not a feature of a product you already pay for. Follow one through to see how it works in general.

The Follow-Up

Nothing you are owed gets dropped.

  • Prospects who attended a meeting and never became clients
  • Account transfers and paperwork outstanding during onboarding
  • Clients overdue for their scheduled review meeting

The Intake

Whatever arrives, in whatever format, becomes a clean record.

  • Prospect inquiries and referrals captured with context before the first call
  • Client documents and statements arriving by email and portal
  • Held-away account and outside asset information

The Drafter

Writes the recurring document from your own past work.

  • Meeting preparation packets assembled from portfolio and plan data
  • Client correspondence summarizing what was discussed and agreed
  • Onboarding checklists and document requests per household

The Watcher

Knows what expires, renews or comes due — and says so first.

  • Required minimum distributions and contribution deadlines
  • Review meeting cadence per client agreement
  • Licensing, registration and continuing education dates

The Answer Desk

Answers from your own records, not from the internet.

  • "What is my current allocation and how has it performed?" — answered from the record
  • Internal questions about firm procedure and account processes
  • Where an onboarding transfer stands, asked by a client

The Scribe

The conversation becomes the record, without anyone typing it up.

  • The review meeting becomes documented notes, decisions and tasks
  • The prospect conversation becomes a structured record before onboarding

The Reporter

Assembles the recurring report from systems that do not talk.

  • Assets, flows and revenue by advisor and household
  • Client service activity against the service model each tier was promised
  • Pipeline and onboarding status

The Reconciler

Matches two sets of records and queues only the exceptions.

  • Advisory fees billed against the fee schedule and account values
  • Custodian positions against the portfolio management system
  • Client service commitments against what was actually delivered

The Connector

Two systems that do not talk, now talking.

  • CRM and portfolio management, so client data is not maintained twice
  • Planning software and the client record
  • Custodian data and internal reporting

The Gatekeeper

Applies your rules, escalates only what needs judgment.

  • Fee exceptions and household minimum waivers against firm policy
  • Whether onboarding documentation is complete before submission
  • New client acceptance against the firm's stated criteria

Worth a conversation?

Start a conversation