What a custom agent looks like inside an excavation, utility or site development contractor — the ten roles in your language, and what each plugs into in a business running HeavyBid, B2W or a construction ERP.
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Civil work is a quantity business. Bids are won on unit prices and lost on quantities nobody verified. Production is measured in yards and feet, tracked by a foreman on a phone, and reconciled against an owner's inspector who has their own number. Add public work, where certified payroll and prevailing wage carry penalties, and the administrative burden lands squarely on a small office supporting crews spread across counties.
The honest version of "does it integrate with my software." These are the systems this industry actually runs on, and what each one means for a build.
Where unit price bids are assembled from crews, equipment and production rates, and where bid accuracy is determined.
Daily field logs capturing quantities, labor and equipment against cost codes, which is the only near-real-time view of whether a job is winning.
Viewpoint, Sage or Foundation, carrying job cost, AIA and unit price billing, retainage and certified payroll.
Telematics, maintenance schedules and internal equipment rates, which determine whether equipment cost is real or an assumption.
GPS grade control and survey data producing as-built quantities that quantity disputes are settled with.
DOT and municipal systems for pay estimates, certified payroll submission and project documentation.
Aggregate, pipe and hauling, where tickets are the evidence for both what you owe and what you can bill.
Each of these is a real build, not a feature of a product you already pay for. Follow one through to see how it works in general.
Nothing you are owed gets dropped.
Whatever arrives, in whatever format, becomes a clean record.
Writes the recurring document from your own past work.
Knows what expires, renews or comes due — and says so first.
Answers from your own records, not from the internet.
The conversation becomes the record, without anyone typing it up.
Assembles the recurring report from systems that do not talk.
Matches two sets of records and queues only the exceptions.
Two systems that do not talk, now talking.
Applies your rules, escalates only what needs judgment.
If that is a job in your business, the next step is half an hour on a call. Bring whatever you know about the volume — how many a month, who owns it now, which systems it touches. That is enough to scope it properly and quote it flat before anything starts.
Everything in this library is built to order rather than bought off a shelf — and whatever I build, I host and maintain. The rest of the library is here.